Working with Sarah was fantastic and I couldn't have asked for a better agent. Sarah kept me informed and up to date on all aspects of viewings and interest in my property. She is friendly and easy to communicate with. Goes the extra mile for her clients, nothing is a problem, and she juggles her schedule around to be available, always with a smile and a positive attitude. She is clever and thinks outside the square with her marketing tactics eg; coffee cart at open home. Sarah is definitely someone you would want to keep as a friend, she goes above and beyond expectations of an agent. Thank you so much Sarah. X

Sarah is such a lovely friendly person to work with. She worked so hard to sell my property.

I had great experience. It was my 1st time selling and buying a home by myself. They made it easy and took me through the process and made sure I understood everything. It was a good experience.

Sarah has been patient and helpful. She is very professional and awesome through the sales and buying of my and the vendors property.

Sarah has been very professional in her dealings with the entire selling process. She is knowledgeable about the market and her estimates and advise were realistic and honest with the current market trend. I would highly recommend Sarah to anyone intending to buy or sell property in the region. I cannot thank you enough Sarah for all your patience and understanding. All the best for the future in your career.

Sarah gave excellent service as we worked through the process of choosing a property especially as we were buying from another town. We were able to view the property when we could be in Whakatane Sarah answered our questions promptly and went the extra mile getting appropriate information from a council officer. Sarah provided access for my sister at a time that worked for her schedule. She has facilitated the process of enabling us to purchase items of furniture and furnishings from the house We would recommend Sarah, without hesitation, to other people buying or selling property in Whakatane

Sarah was extremely knowledgeable about the current real estate climate and the best method in which to sell our house. She both advised me and recommended strategies that would best attract buyers. Sarah was easy to work with and I would highly recommend her to anyone wanting to get the best possible price for their house. The cherry on top was that Sarah negotiated a higher price than we asked. Thank Sarah for making this difficult time, an easy and enjoyable experience.

Sarah Frater was professional and knowledgeable about the area that Mums house was in. She kept me updated with any potential buyers and supplied a detailed report at the end of each week.

Sarah’s non pushy, quiet, competent, getting to know her clients needs style is integrated with her highly professional ability and focus on the goal. Without hesitation we recommend her to sellers and purchasers.

Sarah's communication and support throughout the sale of our house was outstanding. From the first meet to settlement and everything in between. Sarah is very professional but in a comforting and relaxing way which helped to make our decision with choosing her as our agent. Would 110% use Sarah again.

Sarah made our home purchasing easy. Sarah provided us excellent and timely communication. Her practical approach helped us to get extra peace of mind, worked with our availability, and answered everything that we asked. In our experience, Sarah had been proactive, professional yet friendly and warm, which made our home-buying a pleasant and memorable experience right from the beginning to “sold”.

If you are considering getting advice for buying or selling your home, Sarah is absolutely the person you want to see. We are first home buyers, and Sarah was incredibly understanding of our situation and did everything she possibly could to find us a home within our price range and home requirements. At no point did I ever feel pressured or out of my comfort zone, despite us constantly not knowing what direction we were heading in! She had her work cut out for her for sure, but she persevered with us and we are incredibly grateful. Sarah was incredibly knowledgeable about the local area, and understood the our desired area and what we were looking for and paired with her insane knowledge of the industry, she absolutely set us up in the best possible position to be able to buy a home. In this particular instance, we went to auction and at every single (stressful!) step Sarah assisted us. From the initial notification of upcoming homes in the area to the final signature of purchase, she was there. Should we ever sell our home or look at purchasing another, Sarah will for sure be the person that we contact. All we can say is thank you Sarah. Thank you thank you thank you. We will be forever grateful for you in helping get us into our very first home

Sarah Frater was our agent and worked with us over a long period of time helping us to find a property to buy as well as advising us on the best way to sell our existing property. She was totally professional throughout the process and as far as we have experienced before, went beyond what we would have thought was acceptable! Her communication with us was excellent keeping us informed every step of the way….a lovely friendly personality but professional at the same time and honest! By the time we went to list our property the market had changed considerably however her advice as to how to sell our property was spot on!! The tender process was straight forward and we had a SOLD sign up in a matter of just a few weeks! The best Christmas present ever!! We have already recommended Sarah to other people looking to buy or sell!! Thankyou Properly Brokers….a great success all round! Fiona & Steve Mathias

Sarah Frater has been an absolute gem in helping my wife and sister (whom live in Wellington and Australia) sell a beautiful little home inherited from their late parents. We were unable to be present to oversee renovations prior to the sale and Sarah had contractors lined up to begin work almost as soon as our tenants moved out. Bathroom renovation, general repairs, painting, water blasting, house washing and carpet replacement all managed by Sarah. We definitely recommend her and would use her services again. Ka pai, Ka kite and thank you Sarah!!

We are extremely happy to have entrusted Sarah with the sale of our family home in Whakatane. Sarah did a remarkable job in marketing our property and bringing in potential buyers. We really appreciated her knowledge and guidance throughout the process. She kept us well informed and nothing was too much trouble. Sarah went above and beyond and organised everything to prepare the house for sale including property styling, cleaning and maintenance to ensure we got the best outcome. Sarah achieved an amazing result well above our expectations. She is caring and professional and we would highly recommend her to any potential sellers.

Sarah outlined the process undertaken with a Deadline sale, she kept us informed and let us know when it turned into a multi offer situation. Sarah was proactive and told us about the issue with the hot water cylinder and organised for this to be fixed as soon as practical. It was a great experience from our perspective. BTW: Nice touch having a Barista at the first open home :)

Sarah was so easy to deal with. Communication was amazing. down to earth. Highly recommend!

I picked Sarah to sell my place. I saw her on Facebook so I took the chance with her. I could not have picked a better person, lovely lady, took me through every thing. Very good as I am on my own and 86 years of age so needed the help. You have a nice lady working for you.

Sarah was an awesome real estate agent to deal with being first home buyers. Willing to go above and beyond to accommodate any queries we had. She made the the whole process easier.

We cannot thank Sarah enough for all her support and diligence throughout the process of us buying our first home. Sarah communicated clearly and honestly with us throughout the purchase process, making us aware of opportunities that were relevant to our situation. We were reassured by her integrity and professionalism, she went above and beyond what we expected from a real estate agent, and we would happily recommend to friends and family looking to purchase or sell real estate

We would highly recommend Sarah as an Agent. She exceeded our expectations and helped us to sell our home quickly in a slowing housing market at higher than our asking price. Sarah was always available to answer our questions and has excellent communication skills. You can't get better than an agent that bakes delicious cookies during your open home and leaves leftovers for your family!

I just want to take this opportunity to thank-you regarding when we brought our property in Whakatane. I have to say I felt very nervous at the beginning, as it all seemed daunting. Right from the start your communication was outstanding, you gave us reassurance, you were always able to answer any questions we had and walk us through the process. You communicated well and followed up with clear emails which I appreciated as I could look back and go through things. Thank-you for always being available. When I would flick you a text or leave you a voice message you always got back to me within a timely manner. I know I was stressed at times, so I appreciate that you were always so kind, professional and available. I was impressed with your connection to our community and especially the knowledge you have within your field. In the future I plan to buy more properties, I will go through you as you really care about your clients, and you are genuinely passionate about your mahi. Thanks again for your support, professionalism and reassurance. I tend to be highly strung so I can be difficult to deal with, you always brought my stress levels down as you “know your stuff” at times when I wanted face to face you provided that and I will not forget how easy you made things for not only me but my whole whanau.

I have had the pleasure of working with Sarah since 2016 when she took over managing my rental property. She has since also sold a property for my family. Sarah’s work is exemplary- she is thorough and diligent, applying her full real estate knowledge to your property needs. As a property manager, she expertly maintained my property, including managing difficult issues with third parties with tact while ensuring my best interests were met. She kept me updated on market values and regulation amendments. Her approach to property sales is the same- she is straightforward, supplying information on all aspects of a sale, including local government planning, building, legal steps, mortgage information, time frames, renovation, removalists, and market values. She is highly ethical and leaves you in no doubt that she is working in your interest. I found her advice and valuation to be well-considered and on point. I don’t hesitate to recommend her to you.

After being on the market with a previous salesperson without seeing results, I made the decision to change agencies. Sarahs love for her job was clear from the outset. She displayed an exceptional work ethic, communicated with me well through the sale process, and displayed expert knowledge of the local market. I was pleasantly surprised at how quickly Sarah was able to get a deal together for me. I would highly recommend selling with Sarah for an excellent result.

After working with Sarah to buy our first home in 2019, we were convinced that she is the only realtor we will ever need. Sarahs knowledge, professionalism and terrific instincts have guided us to an excellent outcome - OUR HOME . It is truly a pleasure to work with Sarah – you can always trust that she is on top of every detail, big and small, which brings great peace of mind in any real estate transaction.

In March 2021 we were desperately trying to find a house to purchase, a friend recommended Sarah. It was almost like our paths were meant to cross, from the start to finish Sarah guided us the whole way through as it had been over 15 years since we had last purchased a house. A house had come on the market that very day, Sarah understood our needs and everything moved along seamless. We highly recommend Sarah as a Property Broker and wish her the very best in her future endeavours.

As a first-time home buyer, Sarah helped me navigate a difficult housing market. Sarah took so much stress out of my house hunt by guiding me through the process. She is a wealth of knowledge, an excellent communicator, and genuinely wants what’s best for you! She has debunked all the false stereotypes about real-estate agents. Although buying my first home was an emotional roller coaster, Sarah smoothed the bumps and made me feel so much more at ease. Would highly recommend Sarah to anyone looking to buy or sell their home.

We had the pleasure of dealing with Sarah when we purchased our property in Whakatane. Being new to the area at the time, we relied on her guidance and knowledge of the people and area. We found her friendly and helpful from the outset and she always made sure to follow up on all of our weird and wonderful questions about the property even after the sale had gone through. Her professionalism, knowledge and communication made what can be a stressful process a lot easier and I wouldn't hesitate to recommend her to anyone looking to purchase a home

Sarah is professional, communicative and knowledgeable, everything you want in a real estate agent.

Sarah Frater has provided rental property management and real estate sales services to us for over five years. In property management, Sarah’s expertise surpassed expectation. Her approach was professional, client focused, and responsive; underpinned by excellent communication and the ability to deliver outcomes that involved difficult conversations, diplomacy, and negotiation. Sarah later continued to deliver on our behalf as a high performing real estate salesperson. We were kept fully engaged in the sales process. Her communication skills, work ethic and dedication to achieving the best result for her client was born out with our property achieving multiple offers and a sale that far exceeded our asking price.

We were very fortunate to purchase our first home through Sarah, as she made us feel at ease throughout the whole process. We never once felt rushed, pressured or unsure about any one part of the process, thanks to Sarah guiding us through and allowing us the time to make decisions. Sarah really stood out to us as the most welcoming, knowledgeable and genuine real estate agent that we encountered on our search. We honestly couldn’t recommend Sarah highly enough and will most definitely look to re-sell and buy with Sarah in the future.

Thanks for your help and guidance through the purchase process. We were stressed so having your help made us feel more confident. Appreciate everything you did to help us get across the line.

We had the privilege of having Sarah Frater as the agent who sold us a property in Whakatane in 2020. Circumstances did not allow us to view the house personally and we relied on Sarah’s information, advice, and photo’s to decide. She conducted herself most professionally throughout the sale and purchase process and importantly provided excellent support after the sale as we prepared to rent the property. Sarah was outstanding in all respects of our dealings with her – reliable, friendly, trustworthy, and excellent and timely communication. We would highly recommend Sarah to any prospective vendor or buyer.

We had the pleasure of working with Sarah when looking to buy our first home. While we eventually found our dream home with another agency, we will for sure be using Sarah to sell when the time comes. We were blown away by the care and attention she gave us. We felt heard and she made sure to follow up with us regularly to see how we were getting on in our search. 10/10 recommend making contact with Sarah when buying or selling.